Help Center
The Help Center is a collection of information aimed at helping you get started with and understand our system. To get started, please make a selection from the list below or from the sidebar to the left.

If you cannot find the information you are looking for in the Help Center, send us an email to
Getting Started
First Steps with the System
Start here for the fastest way to get started with our award-winning system!
How to Use the Dashboard
Learn everything you need to know about the Dashboard.
My Account
How do I change my password? What's my username? Find out how to manage your account here.
How to Save Lessons
A step-by-step guide on how to download our lessons and materials.
Basic/Premium iTunes Feeds
Get our lessons delivered easily and effortlessly using this easy to follow guide on setting up the Basic and Premium iTunes Feeds.
Mobile Support
Learn on-the-go! Look here for information on our mobile solutions.
Billing and Subscriptions
Everything you need to know about your subscription.
Have a billing question? This is the section for you.
Levels and Pricing
No matter your level or budget, you'll find a subscription plan just right for you!
Our Learning System
Lessons and Methodology
Find out how and why we're the fastest, easiest and most fun way to learn a language!